{"id":12576,"date":"2025-05-09T14:57:45","date_gmt":"2025-05-09T12:57:45","guid":{"rendered":"https:\/\/viseca-payment.ch\/company-payment-services-fraud-management\/"},"modified":"2026-03-27T14:45:25","modified_gmt":"2026-03-27T12:45:25","slug":"fraud-management","status":"publish","type":"page","link":"https:\/\/viseca-payment.ch\/en\/company\/payment-services\/fraud-management\/","title":{"rendered":"Fraud management"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"12576\" class=\"elementor elementor-12576 elementor-12567\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4ed70a5 elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"4ed70a5\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;none&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-83b4de9\" data-id=\"83b4de9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-08544c5 elementor-widget elementor-widget-heading\" data-id=\"08544c5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Fraud management for system security<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0ba45c9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0ba45c9\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c65dd03\" data-id=\"c65dd03\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1500d48 elementor-widget elementor-widget-text-editor\" data-id=\"1500d48\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Digital payment systems are efficient \u2013 but also susceptible to fraud attempts and high service expectations. Viseca offers banks in Switzerland a comprehensive solution for fraud management, dispute resolution and customer service, all from a single source. With cutting-edge technology, operational relief and a human touch, we offer clear advantages for your security, your processes and your end customers.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3be8668 elementor-widget elementor-widget-html\" data-id=\"3be8668\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<script src=\"https:\/\/viseca-payment.ch\/wp-includes\/js\/dist\/i18n.min.js?ver=5f1269854226b4dd90450db411a12b79\"><\/script>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3b7846a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3b7846a\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3419055\" data-id=\"3419055\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9df9b03 elementor-widget elementor-widget-heading\" data-id=\"9df9b03\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">End-to-end fraud and dispute handling<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d4bd63e elementor-widget elementor-widget-text-editor\" data-id=\"d4bd63e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We take over the complete handling of fraud cases and customer complaints \u2013 for Mastercard, Visa and, if needed, also TWINT. From preventive monitoring and immediate account and card blocking to the issuing of new payment cards, everything takes place in a fully digital, automated process. The requirements of international and national schemes are met at all times \u2013 efficiently, in compliance with regulations and from a single source.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d1baaad elementor-hidden-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d1baaad\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-16327f9\" data-id=\"16327f9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-60d47f4 elementor-widget elementor-widget-spacer\" data-id=\"60d47f4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c80243e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c80243e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b51bd0a\" data-id=\"b51bd0a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-282de83 elementor-widget elementor-widget-image\" data-id=\"282de83\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"2399\" height=\"800\" src=\"https:\/\/viseca-payment.ch\/wp-content\/uploads\/2025\/06\/Fraud_Hero.jpg\" class=\"attachment-full size-full wp-image-14654\" alt=\"\" srcset=\"https:\/\/viseca-payment.ch\/wp-content\/uploads\/2025\/06\/Fraud_Hero.jpg 2399w, https:\/\/viseca-payment.ch\/wp-content\/uploads\/2025\/06\/Fraud_Hero-300x100.jpg 300w, https:\/\/viseca-payment.ch\/wp-content\/uploads\/2025\/06\/Fraud_Hero-1024x341.jpg 1024w, https:\/\/viseca-payment.ch\/wp-content\/uploads\/2025\/06\/Fraud_Hero-768x256.jpg 768w, https:\/\/viseca-payment.ch\/wp-content\/uploads\/2025\/06\/Fraud_Hero-1536x512.jpg 1536w, https:\/\/viseca-payment.ch\/wp-content\/uploads\/2025\/06\/Fraud_Hero-2048x683.jpg 2048w\" sizes=\"(max-width: 2399px) 100vw, 2399px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2b0981e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2b0981e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c3459ac\" data-id=\"c3459ac\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-302f99b elementor-widget elementor-widget-spacer\" data-id=\"302f99b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d5237ab elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d5237ab\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-d744917\" data-id=\"d744917\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9b58b02 elementor-widget elementor-widget-heading\" data-id=\"9b58b02\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Over 20 years of experience with AI in fraud prevention<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6cb1a64 elementor-widget elementor-widget-text-editor\" data-id=\"6cb1a64\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Our self-learning algorithms (machine learning) analyse millions of transactions in real time. The predictive fraud scores are continuously developed and provide precise risk assessments \u2013 for maximum fraud prevention with minimum customer impact. This technology is not only effective in the card business, but is also available as a stand-alone solution for areas such as effective fraud prevention for instant bank transfers, P2P money transfers and application fraud.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-5add7a5\" data-id=\"5add7a5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b387e87 elementor-widget elementor-widget-heading\" data-id=\"b387e87\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Compliance &amp; scheme conformity guaranteed at all times<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b7635c0 elementor-widget elementor-widget-text-editor\" data-id=\"b7635c0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Our processes fully comply with the guidelines of Mastercard, Visa and other relevant standards such as PCI DSS. In this way, we guarantee full compliance and sustainably relieve our partner banks in their day-to-day regulatory work \u2013 a real added value in an increasingly complex market environment.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a3dde64 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a3dde64\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-3d8d121\" data-id=\"3d8d121\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-224baeb elementor-widget elementor-widget-heading\" data-id=\"224baeb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Holistic case management \u2013 customised for each bank<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-729e0c9 elementor-widget elementor-widget-text-editor\" data-id=\"729e0c9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We take care of all the case handling for your bank in the event of fraud and complaints \u2013 from the initial suspicion and analysis to the replacement card and communication with the cardholder. Our processes are clearly structured and allow cases to be resolved quickly while ensuring a high level of customer protection \u2013 a crucial advantage given the need to balance efficiency, security and service quality.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-40ab9dd\" data-id=\"40ab9dd\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a596102 elementor-widget elementor-widget-heading\" data-id=\"a596102\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Plannable costs and minimal burden \u2013 including financially<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c3bca81 elementor-widget elementor-widget-text-editor\" data-id=\"c3bca81\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Our services follow a transparent fixed cost model that is easy to budget for. On request, we can also assume the entire fraud risk \u2013 with fraud loss protection as an optional additional service. This means you benefit from both operational and financial security.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-24f6e94 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"24f6e94\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-dc618bb\" data-id=\"dc618bb\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2e6bbda elementor-widget elementor-widget-spacer\" data-id=\"2e6bbda\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-033c7ef elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"033c7ef\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-210ba00\" data-id=\"210ba00\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2797560 elementor-widget elementor-widget-text-editor\" data-id=\"2797560\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We stand for uncompromising security, smart processes and outstanding service \u2013 especially for banks that want to set new standards for (and with) their payment services. Be it fraud detection, dispute management or customer support: With Viseca, you are professionally organised all round.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-3c47a87\" data-id=\"3c47a87\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-094b642 elementor-widget elementor-widget-heading\" data-id=\"094b642\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Ready for the next step? We are here for you.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c91745f elementor-widget elementor-widget-text-editor\" data-id=\"c91745f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Whether you want to optimise your existing processes in fraud management and dispute handling, set up your customer service in a scalable way or create a customised service package for your bank \u2013 our experts and product managers will support you with their experience, innovative strength and the profound understanding that comes only from partnership.<\/p>\n<p>Get in touch with us \u2013 whether for an initial discussion or to discuss your individual requirements further.<\/p>\n<p>Nehmen Sie Kontakt mit uns auf \u2013 sei es f\u00fcr ein erstes Gespr\u00e4ch, um Ihre individuellen Anforderungen gemeinsam weiterzudenken.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-59256d6 elementor-widget elementor-widget-form-trigger-link\" data-id=\"59256d6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"form-trigger-link.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <style>\n            #open-contact-form .elementor-button {\n\n                background-color: rgba(255, 255, 255, 0);\n                font-family: \"FrutigerLTStd-Light\", Sans-serif;\n                font-size: 16px;\n                font-weight: 600;\n                line-height: 22px;\n                letter-spacing: 0.3px;\n                fill: #74A0CA;\n                color: #74A0CA;\n                padding: 0px 0px 0px 0px;\n\n                .elementor-button-icon svg {\n\n                    margin-bottom: 2px;\n                    height: 1rem;\n                    width: 1rem;\n                    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