Value-added services beyond payment cards

Viseca is consistently developing into the leading technology and service partner for Swiss banks – with a clear focus on the requirements of the next generation of digital payment and banking solutions. We go beyond traditional card processing and focus on modular value-added services in the area of payments, which will enable banks to stand out even more effectively, deepen customer relationships and tap into new sources of income in the future. Our innovative solutions form the foundation for the customer experience of the future – networked, digital, personal and with real added value for end customers and banks alike.

Payment Insights – targeted measures thanks to data analysis

Payment Insights is the data-based analysis tool for banks that turns transaction data into actionable insights into your customers’ behaviour. It identifies patterns, shows potential for cross/up-selling and provides the basis for targeted marketing campaigns. Thanks to intelligent analysis, Payment Insights also serves as an early warning system for impending customer departures – and helps you to react with the right offer at the right time. Payment Insights makes the ongoing analysis of behavioral data strategically usable. – for greater retention, more targeted growth and better decisions.

Our promise:

Viseca is committed to shaping the future of digital payments – together with you. We are currently expanding our digital payment services with modular “one Pay” offers that go beyond traditional card payments. They are not yet available, but we are working hard to continue offering you and your customers exciting solutions in the near future.

Payment by instalments – flexibility with every transaction

Expand your bank customers’ payment options with Viseca’s innovative instalment payment service. With this service, your customers can make purchases immediately and pay flexibly in instalments over an individually selectable period – directly via the bank cards you issue. For each transaction, your customers can decide for themselves whether or not they wish to make use of the instalment payment option. This individual freedom of choice ensures greatly increased customer satisfaction.

P2P – send and receive money without limits

With the international P2P service, you can expand your digital offering with a sought-after, modern value-added service. This not only strengthens customer retention, but also creates new sales potential in international payment transactions. Your customers can send and receive money worldwide directly in the “one” app. Transactions are carried out via the established Visa and Mastercard networks, which guarantees reliable delivery to numerous countries and currencies.

Pay bills by credit card

With this new service from Viseca, you can offer your customers an easy way to pay their various bills conveniently and directly with their credit card. By integrating this innovative payment service into your banking offering, you can expand your customers’ payment options with a modern and convenient solution. As a bank, you can also tap into new sales potential with this service.

Compliant TWINT management

We take over the complete management of the rules and regulations in connection with TWINT payments for our customer banks – analogous to the established services for Visa and Mastercard. We ensure that all regulatory and procedural requirements are always adhered to and that any changes are immediately integrated into operational processes.

A particular focus is the end-to-end processing of security-related cases:

Fraud detection and prevention (fraud management) with system-supported monitoring of suspicious transactions
Account and transaction blocking in suspicious cases, including immediate customer notification
Complaint management / claim processing, including structured case handling and direct customer communication
Seamless compliance with TWINT specifications in all process steps

Our services not only relieve you of the burden of compliant processing, but also ensure a high level of customer satisfaction thanks to fast and professional case resolution. From a single source and always in close coordination with TWINT.

Viseca is consistently looking to the future of the card business and is opening up new, modular services for you as a bank or partner that go beyond the classic payment card.

Ready to offer your customers new added value?

Get in touch with us – our management teams in Business Development, Digital Channels & Solutions and Cards & Services look forward to working with you to design the right solution for your bank.

Arrange an obligation-free meeting now – we look forward to hearing from you.

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