Annual Report 2022
In 2022, Viseca finally left the consequences of the coronavirus pandemic behind it. After most of the coronavirus measures were lifted in mid February, the company recorded considerable increases across all areas last year. As a consequence of this, the most important figures – transaction volume, sales and consolidated result – are considerably above the previous year. The card portfolio continued to climb in 2022 and breached the 4-million mark.
Viseca can look back on a very successful year. This is very impressively illustrated by the card portfolio, which rose by almost 50 percent to over four million thanks to the successful launch of debit cards and the Cumulus credit card. This is a clear confirmation of our strategic focus on the payment card business and the performance of our employees.
Dear shareholders
2022 was an exceptional year for Viseca. We were able to achieve several significant milestones over the past twelve months. The card portfolio began to climb sharply again: As at 31 December 2022, 4.08 million Viseca payment cards were in circulation, amounting to a 45.3 per cent year-on-year increase.
The strong growth was driven by a clear increase in debit cards – in the past year too, numerous customer banks relaunched debit cards. Alongside this, the new Migros Cumulus credit card also contributed to the growth of the card portfolio. Furthermore, Viseca also benefited from a good economic environment in 2022: the sound economic situation as well as a clear boost in tourism (coupled with the growth in cards) secured Viseca a consolidated profit of CHF 118.4 million. The profit was facilitated largely by the consistent focus of the company on the payment card business as well as the cost management over recent years.
Viseca also achieved numerous milestones with products and services in 2022. Above all in the field of digitalisation: the new Digital Onboarding, which includes Instant Issuing when applying for a Migros Cumulus credit card, is a first in Switzerland. For the first time, it is possible for a customer to apply for a new credit card online and use it within minutes. We have also digitalised our T&Cs and renewed the insurance services on our card products. We can therefore rightfully claim that our T&Cs are now state-of-the-art and our insurance offers are best in class.
We were also able to stand out in products: as of April 2022, we launched our completely revised Premium range. The new Visa Platinum credit card has a significantly improved and extended range of services. For this we were awarded first place in the international “Élan Awards of Excellence” in the category “Metal card”. The award is a clear endorsement of the high quality of our products.
We would like to thank our cardholders – for trusting in our products and services, day after day. Our client banks have always bolstered us with professional cooperation. We would also like to thank them for that. Our thanks applies particularly to our employees – they have shown exceptional willingness to perform over the past year. This is not to be taken for granted and we really appreciate it.
